![]() In other words, close your browser, your word processor, your email program, your game: whatever it is you’re normally running when you’re using your computer. ![]() Next, shut down most of the programs running on your PC. ![]() Save the download somewhere you’ll remember, perhaps your Downloads folder or your My Documents folder. That means you “Save As” if you’re prompted by your browser or right-click on the download link and choose Save As. In many cases, it’s a single download, and that’s ideal for the preferred approach we’re about to take. Step one is to download the anti- virus program you want to switch to. So, while I’ll absolutely walk you through the steps to make the switch (they’re actually pretty simple), I will warn you that this may not resolve your problem. The anti-malware tool is one, but it’s not the first one that comes to mind for me. I want to start by saying that there are many possible reasons for the symptoms you are describing with Gmail and Chrome.
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